We take great pride in our reputation for quality, excellent value and customer service. Each Natural Girls Rock product page has the measurements of the item being offered. As we all are different shapes and sizes, so are our t-shirts. We offer "baby t-s", traditional cuts and plus sizes. As a rule of thumb, the round neck shirts are slim cut, while the v-neck shirts are a fuller design.
Ensure that you review the sizing chart before finalizing your purchase. We do not accept returns or exchanges on items due to sizing errors on any of our merchandise. Thanks for understanding our effort to ensure that each customers receives a brand new garment, void of perfume scent, deodorant, or make up of another person that has tried it on.
Natural Girls Rock does not accept returns/exchanges unless the item is found to be defective. All sales are final on ALL items on the website and in our retail store.
IF AN ITEM IS RETURNED WITHOUT PRIOR AUTHORIZATION, THERE WILL BE AN AUTOMATIC $15 RESTOCKING FEE DEDUCTED FROM THE 'STORE CREDIT' YOU'LL RECEIVE. WE DO NOT PROVIDE REFUNDS FOR ITEMS SENT BACK TO US WITHOUT PRIOR AUTHORIZATION.
NOTE: IF AN ITEM IS DEFECTIVE, PLEASE NOTIFY US WITHIN 14 DAYS OF RECEIPT OF THE ITEM TO BE ELIGIBLE FOR AN EXCHANGE. UNFORTUNATELY, WE CANNOT REFUND, EXCHANGE, PROVIDE STORE CREDIT AFTER THE 14 DAY GRACE PERIOD.
NGR Shirts: The shirt measurements are listed on each product page to ensure accuracy when ordering. As well, each product page notes "See chart below for sizing, as we do not accept returns for sizing errors".
If your item IS found to be defective, please send an email to firstname.lastname@example.org. Your will receive instructions for your return. We make every effort to please every customer. Please be sure to check the sizing chart before placing your order.
Jewelry, Accessories and all other item Returns:
We DO NOT accept returns. Only items found to be defective will be accepted for return. Sizing of jewelry items is NOT considered to be a defect of the item. No Exceptions. Sorry.
Hair Products: We do not accept returns on hair products. We offer most of our items in sample sizes so you may try a product before committing to a full-size.
NO RETURNS ON ANY ITEMS UNLESS THEY ARE FOUND TO BE DEFECTIVE.
Thanks for reviewing this policy prior to your purchase.